Your privacy at 558h is our top priority. This page clearly explains how we collect your information, how we use it, and how we keep it secure.
All your data on 558h is protected with 256-bit SSL encryption — from transactions to personal details, everything is secure.
We never sell your personal information to third parties. Your data is used solely to improve our services.
You may view, update, or request deletion of your stored data at any time.
We are fully transparent about which cookies are in use and why. You can disable any non-essential cookies at any time.
Your data is stored on secure servers and undergoes regular security audits. Unauthorized access is completely prevented.
You can opt out of our promotional communications at any time, easily and without hassle. Your preferences are our priority.
558h (558h.info) is a trusted online gaming platform in Bangladesh. We take the privacy of our members' personal information very seriously. This Privacy Policy explains how 558h collects your information, the purposes for which it is used, and how it is kept secure.
By using the 558h website or app, you are considered to have agreed to this Privacy Policy. Please read it carefully.
This Privacy Policy of 558h Terms & Conditions is also considered part of this document. Please read both together.
We believe data protection is not merely a legal obligation — it is our ethical responsibility. Respecting the privacy of every member is a core principle at 558h.
558h collects two types of information from you – what you provide directly and what is collected automatically.
During registration and account management, we collect the following information:
| Data Type | When It Is Collected | Requirements |
|---|---|---|
| Full Name | At registration | Mandatory |
| Mobile Number | Registration & Verification | Mandatory |
| Email Address | At registration | Mandatory |
| Date of Birth | Age Verification | Mandatory |
| National ID / Passport | KYC Verification | Prior to Withdrawal |
| Payment Details (bKash/Nagad Number) | Deposits & Withdrawals | For Transactions |
When you use 558h, our system automatically collects certain technical information:
This technical information is primarily used to ensure security, prevent fraud, and improve your experience.
558h uses the information we collect solely for specific, legitimate purposes. We do not misuse your data under any circumstances.
558h never sells or rents your information to third parties for advertising purposes.
558h does not generally share your personal information with outside parties. However, there are certain circumstances where sharing information may be necessary.
In all of the above cases, we ensure that only the necessary information is shared and that the receiving party upholds equivalent privacy standards.
558h uses cookies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | To maintain login sessions and security | Cleared at end of session |
| Performance Cookies | Page Load & Usage Statistics | 30 days |
| Functionality Cookies | To remember your language and preferences | 1 Year |
| Analytics Cookies | User Behavior Analytics | 6 months |
You can disable cookies from your browser settings at any time. However, disabling essential cookies may affect certain features of the site.
558h follows industry-leading technology and practices to protect your data. Our security framework is outlined below:
Never share your password or login details with anyone. 558h will never ask for your password over the phone or by email.
As a member of 558h, you have the following rights over your own data:
To exercise any of these rights support@558h.infoto email us. We typically respond within 14 business days. Identity verification may be required for certain requests.
558h is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. An age verification process is conducted at the time of registration.
If we become aware that anyone under the age of 18 has created an account, we will immediately close that account and delete all associated data.
If you believe someone under 18 you know is using 558h, please contact us immediately at support@558h.infoto notify us.
The 558h platform may include third-party games and services. These third parties have their own privacy policies, which may differ from those of 558h.
558h may use the following third-party services:
When using these services, we ensure they meet our privacy standards. However, we recommend reading their own privacy policies before visiting any third-party websites.
558h does not retain your data longer than necessary. Different retention periods apply depending on the type of information:
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Transaction history | 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Customer support communications | 3 Years |
| Cookie data | Varies by cookie type (30 days – 1 year) |
| Log Files | 90 Days |
After the retention period, data is securely deleted or anonymized.
558h reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following methods:
Continued use of 558h after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.
Minor changes such as spelling or formatting may not be communicated separately. However, material changes will always be notified in advance.
For any questions, complaints, or requests regarding our Privacy Policy, contact us directly. Our data protection team is always ready to help.
We take every request seriously and aim to resolve it within the stipulated timeframe.