558h Terms and Conditions – Please Read Before Use

558h (558h.info) is an online gaming platform offering Live Casino, slots, Sports Betting, and other gaming services to users in Bangladesh. These Terms and Conditions form a legal agreement between 558h and its users.

By browsing the 558h website, creating an account, or playing any game, you are considered to have fully agreed to these Terms and Conditions. If you do not agree, please do not use our platform.

558h reserves the right to modify, amend, or update these Terms and Conditions at any time. Notice of any changes will be posted on the platform. Continued use of 558h after such changes constitutes acceptance of the updated Terms.

The following conditions must be met to register an account and play on 558h:

• You must be at least 18 years old.
• You must be a resident of Bangladesh.
• Each individual may only operate one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You are responsible for keeping your account password confidential.

Identity Verification (KYC)

558h reserves the right to verify your identity at any time. Any one of the following documents may be required for verification:

• National ID Card (NID)
• Passport
• Driving License
• Proof of mobile banking account

Withdrawals may be placed on hold until verification is complete. Providing false information will result in account termination and forfeiture of any deposited funds.

558h currently supports the following payment methods:

• BKash (Personal & Merchant)
• Nagad
• Rocket (DBBL)

Deposit Terms

• The minimum deposit amount is ৳200 BDT.
• Deposits are typically credited to your account within 5 to 15 minutes.
• No additional charges apply to deposits.
• Only payment methods registered in your own name may be used.
• Deposits made through third parties are not accepted and will be forfeited.

The following rules apply to withdrawing winnings from 558h:

• The minimum withdrawal amount is ৳500 BDT.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Withdrawals may be put on hold if KYC verification has not been completed.
• Withdrawals may only be made to the same payment method used for the original deposit.
• The daily maximum withdrawal limit is ৳50,000 BDT (separate limits apply for VIP members).

Reasons for Withdrawal Rejection

Withdrawals may be declined in the following circumstances:

• Identity verification (KYC) is incomplete.
• If the wagering requirements for a bonus have not been met.
• If suspicious or unusual gaming activity is detected.
• There is an ongoing investigation on the account.

558h offers welcome bonuses, reload bonuses, cashback, and other promotions from time to time. Each bonus comes with specific terms that must be fulfilled.

General Bonus Terms

• Wagering requirements vary by bonus. Typically, you are required to wager between 15x and 30x the bonus amount.
• Wagering requirements must be completed within the specified time after claiming a bonus.
• A maximum withdrawal limit may apply to winnings derived from bonus funds.
• The same bonus cannot be claimed more than once.
• If Bonus Abuse is detected, the bonus will be forfeited and the account suspended.

558h reserves the right to modify, suspend, or cancel any promotion at any time. If you have a complaint regarding a promotion, please contact the support team.

Each game at 558h has its own rules. It is your responsibility to understand the relevant game rules before participating.

In the Event of a Technical Error

If a game is interrupted mid-round due to loss of internet connection or a technical error, 558h may void that round and refund the wager. However, if the outcome of the game had already been determined, the result will stand.

Sports Betting

• No changes can be made to a bet once it has been accepted.
• If a match is abandoned or cancelled, the staked amount will be refunded.
• Final payouts will not be confirmed until official results are published.

The following activities are strictly prohibited at 558h. If detected, immediate account termination and legal action will be taken:

• Creating or operating multiple accounts.
• Creating an account using another person's identity or information.
• Using software, bots, or automated tools to play games.
• Exploiting platform vulnerabilities or bugs for personal gain.
• Money laundering or illegal financial transactions.
• Harassing or threatening other users or the support team.
• Collusion (cheating in coordination with other players).

558h may suspend or permanently close your account under the following circumstances:

• Any breach of these Terms & Conditions.
• Failure to verify identity or submission of false information.
• Account inactive for an extended period (more than 12 months).
• At your own request (self-exclusion).
• Court order or directive from a regulatory authority.

You may also request account closure at any time through our support team. Please withdraw any remaining balance before your account is closed.

558h firmly believes that gaming is a form of entertainment — not a source of income. We want every member to enjoy gaming in a healthy and enjoyable way.

558h provides the following responsible gaming tools:

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Loss Limit: If losses exceed a set amount, the game will automatically stop.
• Session Timer: You will receive a warning once the set time has elapsed.
• Self-Exclusion: Block your account for a set period of time.
• Reality Check: Take regular breaks and keep track of your play time and spending.

558h holds no liability for the following:

• Game loss due to internet disconnection.
• Losses caused by issues with your device or software.
• If your account details are compromised due to your own negligence and shared with a third party.
• Brief service disruptions caused by unexpected technical errors.

558h strives to maintain the highest standard of service, but cannot guarantee 100% uninterrupted availability. Our team is always on hand to resolve any issues as quickly as possible.

For any disputes or complaints, please contact our support team in the first instance. We aim to resolve all complaints within 48 hours.

If you are not satisfied with the support team's decision, you may escalate the matter. For appeals, please write to us in detail at support@558h.info.

In the event of a dispute regarding game outcomes, server logs shall serve as the final authority. 558h's decision is final and binding.

558h may update these Terms & Conditions at any time. For significant changes, notice will be provided via your registered email or on the platform. Updated terms take effect from the date of the change.

If you have any questions regarding these terms, please contact us:

• Email: support@558h.info
• Live Chat: Bottom-right corner of the website
• Help Center: 558h Help Center